Customization Options & Information

Welcome to Emberwing Creations - Your Vision, Our Craft!

At Emberwing Creations, we believe in creating pieces that are as unique as you are. That's why we offer a wide range of customization options to bring your ideas to life. Whether you're looking for a personalized gift, a custom piece for your home, or something special for yourself, we're here to help.

Our Customization Services:

• Personalized Text & Names: Add names, dates, quotes, or special messages to many of our products.
• Custom Designs & Artwork: Upload your own designs, logos, or artwork for a truly unique item.
• Material & Color Choices: Select from a variety of materials and colors to match your style and preferences.
• Size & Dimension Adjustments: In some cases, we can adjust the size and dimensions of our products to meet your specific needs.
• Special Requests: Have a unique idea? We're open to discussing custom projects and bringing your vision to reality.

How to Start Your Custom Order:

1. Browse Our Products: Explore our existing product range to get an idea of what we offer.
2. Identify Your Needs: Determine what you want to customize and how.
3. Contact Us: Email us at [email protected] with the following information:
   • Your name and contact details.
   • The product(s) you're interested in customizing.
   • A detailed description of your customization request.
   • Any relevant images, files, or sketches.
   • Any specific deadlines or delivery requirements.
4. Consultation & Quote: We'll review your request and get back to you with a consultation and a personalized quote.
5. Design & Approval: Once you approve the quote, we'll create a digital mockup or design for your approval.
6. Production & Pickup: After your final approval, we'll begin production and schedule a pickup date and time.

Important Customization Information:

• Minimum Order Quantities: Some customization options may have minimum order quantities. Please inquire for details.
• Design Fees: Depending on the complexity of your design, a design fee may apply. This will be discussed during the consultation.
• Production Time: Custom orders typically require additional production time. We'll provide an estimated timeframe during the quoting process.
• Returns & Exchanges: Due to the personalized nature of custom orders, returns and exchanges may not be possible. Please review your design and order carefully.
• Image Quality: For best results, please provide high-resolution images and files.

We're Here to Help!

We're passionate about creating personalized pieces that you'll love. If you have any questions or need assistance, don't hesitate to contact us at [email protected].

We look forward to bringing your creative ideas to life!